55rt Terms and Conditions – Malaysia Gaming Platform Rules

By accessing, registering for or using any part of the 55rt platform — including the website, mobile app and all related services — you acknowledge that you have read, understood and agree to be fully bound by these Terms and Conditions.

If you disagree with any part of these terms, you are required to cease using the 55rt platform immediately. Continued use of the platform after any changes to the terms are published will be deemed as your acceptance of those changes.

To register and use the 55rt platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Be a citizen or legal resident in a region permitted by 55rt.
• Are not currently enrolled in a self-exclusion program, whether self-requested or directed by the platform.
• Must not have had a previous 55rt account terminated due to a terms violation.
• Act on your own behalf and not on behalf of any third party.

55rt reserves the right to request proof of identity or age verification at any time. Failure to provide the required documents within the specified timeframe may result in your account being temporarily suspended until verification is complete.

Each user is only permitted to hold one (1) account only on the 55rt platform. Attempts to register multiple accounts — whether using different names, phone numbers, email addresses, or payment methods — constitute a serious breach of our terms.

You are fully responsible for:

• Ensure your account information is accurate, complete, and up to date at all times.
• Keep your account password confidential and do not share your login details with anyone.
• Report any unauthorized access to your account to the 55rt support team immediately.
• Be responsible for all activities that occur within your account, including transactions made during active login sessions.

The KYC (Know Your Customer) process is mandatory for all members before their first withdrawal is processed. Required documents include a valid identity card or passport, as well as proof of the payment method used.

55rt supports a wide range of local Malaysia payment methods for members' convenience. All deposits and withdrawals are processed through secure channels integrated with the platform's security systems.

Approved withdrawal requests will be processed within 1 to 2 working hours. Withdrawals exceeding certain limits may require additional security review before approval. Funds will be credited directly to the payment method registered in your account.

• Withdrawals may only be made to an account or payment method in the same member's name.
• 55rt reserves the right to withhold withdrawals for anti-fraud review if unusual activity is detected.
• Any applicable taxes are the sole responsibility of the member.

55rt offers a variety of bonuses and promotions from time to time to add value to our members' gaming experience. All bonuses are subject to the following conditions:

• Rollover Requirement: Each claimed bonus has its own rollover requirement. The rollover requirement will be clearly stated in the terms of each promotion.
• Validity Period: All bonuses have a specific validity period. Bonuses that are not used within the stipulated period will expire automatically.
• One Bonus at a Time: Members may only claim one active bonus at a time unless otherwise stated.
• Withdrawal Restriction: Bonus amounts cannot be withdrawn until the rollover requirements are fully met.
• Fair Use: Any attempt to abuse the bonus system — including the use of bots, arbitrage, or cross-account coordination — will result in bonus cancellation and action taken against the account.

All games available on the 55rt platform use certified random number generators (RNG) to ensure that game outcomes are fair, random, and cannot be manipulated by any party — including 55rt itself.

Members agree to:

• Play by legitimate means and refrain from using third-party assistance software, automated bots or any method that confers an unfair advantage.
• Accept game results recorded in the 55rt system as final in the event of any dispute.
• Do not attempt to exploit any technical bugs in the games. Any winnings obtained through bug exploitation are invalid and will be voided.
• Understand that all confirmed bets cannot be cancelled.

55rt reserves the right to void any game rounds, bets or winnings obtained as a result of technical errors, system disruptions or unforeseen circumstances beyond the platform's control.

To maintain the safety and comfort of all members, the following activities are strictly prohibited on the 55rt platform:

• Money laundering or using the platform for any unlawful financial activity.
• Identity fraud, use of another person's personal information, or payment method fraud.
• Hacking, cyberattacks, or any attempt to disrupt platform operations.
• Using multiple accounts to exploit the bonus or promotions system.
• Communicating in a rude, threatening or harassing manner towards support staff or other members.
• Sharing or selling account access to another party.
• Any action that contravenes applicable laws.

55rt is committed to protecting your personal information. All data collected during registration and use of the platform is handled in accordance with the Privacy Policy for full details.

In summary, 55rt:

• Will not sell or disclose your personal information to third parties for marketing purposes without your consent.
• Storing all data on servers protected with 256-bit SSL encryption.
• Using two-factor authentication (2FA) protocols to protect member account access.
• Comply with all relevant data protection requirements in the platform's operations.

You are responsible for ensuring your account password is strong and not shared with anyone. If you suspect your account has been accessed without authorisation, contact the 55rt support team immediately.

55rt reserves the right to suspend or close any member's account without prior notice if there is reasonable cause to believe that:

• The member has violated any provision of these Terms and Conditions.
• Information provided during registration is false or misleading.
• The account is involved in fraudulent activity, money laundering or other illegal activities.
• The member is not eligible to use the platform based on the stated eligibility criteria.

Members may also close their own account at any time by contacting the 55rt support team. Prior to closure, all outstanding rollover requirements will be forfeited and any remaining eligible balance will be processed in accordance with the standard withdrawal policy.

For members who wish to use the self-exclusion feature for responsible gaming purposes, please refer to our Responsible Gaming for more information.

The 55rt platform is provided on an "as is" basis. To the extent permitted by applicable law, 55rt is not liable for:

• Any financial losses incurred as a result of game outcomes.
• Service disruptions caused by system maintenance, technical issues or events beyond the platform's control.
• Losses resulting from unauthorized account access due to the member's negligence in safeguarding their password.
• Delays in transaction processing caused by issues on the part of third-party payment processors.

Nevertheless, 55rt is committed to responding to all complaints promptly and fairly. Any dispute will be thoroughly reviewed and the outcome will be communicated to the member within a reasonable timeframe.

55rt reserves the right to modify, add or remove any section of these Terms and Conditions at any time. Any changes will:

• Published on this page with an updated effective date.
• Notified to members via in-platform notifications or registered email, for material changes.
• Takes effect immediately or on the date specified in the change notice.

You are encouraged to review this Terms and Conditions page periodically. Continued use of the 55rt platform after the effective date of any amendment constitutes your full acceptance of the updated terms.

If you have any enquiries, concerns or complaints regarding these Terms and Conditions, the 55rt team is available to assist you at any time.

• Live Chat: Available 24 hours a day, 7 days a week via the live chat button at the bottom corner of the platform.
• Support Email: [email protected]
• FAQ: Visit the page FAQ for quick answers to frequently asked questions.

Our support team will respond to all written enquiries within 24 working hours. For issues requiring immediate resolution, we recommend using live chat for a faster response.